Privacy Policy

efarhome ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our cash home buying services. Please read this policy carefully before submitting any personal information to us.

By using our website or contacting us to discuss a potential property sale, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not provide us with your information or use our services.

This policy applies to all information collected through our website, through phone, email, and any other method of communication between you and efarhome. We may update this policy from time to time, and we encourage you to review it periodically.

When you reach out to efarhome or use our website, we may collect information in two ways: information you provide directly, and information collected automatically through your use of the site.

Information you provide directly may include:

• Your full name, phone number, and email address
• Property address and basic details about the home you wish to sell
• Information about the property's condition, ownership status, and any outstanding liens or mortgages
• Preferred timeline and closing preferences
• Any messages or notes you send us through our contact form

Information collected automatically when you browse our site may include your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. This data is collected using standard web technologies such as cookies and server logs and helps us understand how visitors use our site.

We use the information we collect exclusively to operate our business and serve you better. Specifically, we use your information to:

• Evaluate your property and prepare a fair cash offer
• Communicate with you about your inquiry, our offer, and the transaction process
• Schedule property walkthroughs, calls, or follow-up conversations
• Complete the transaction and coordinate the closing process
• Improve our website and service based on usage patterns
• Respond to your questions, comments, or concerns
• Comply with legal obligations and protect our legal rights

We do not use your information for any purpose beyond what is described here without first obtaining your consent. We treat every homeowner's information with discretion and professionalism.

We may share your information only in the following limited circumstances:

• With trusted service providers who assist us in operating our business, such as title companies, closing attorneys, or transaction coordinators — only to the extent necessary to complete your transaction
• When required by law, regulation, court order, or other legal process
• To protect the rights, safety, or property of efarhome, our team, or members of the public
• In connection with a business transfer, merger, or acquisition — in which case we will notify you and the new entity will be required to respect this policy

Any third parties we work with are bound by confidentiality obligations and are not permitted to use your information for any purpose other than what is required to fulfill the service for which they were engaged.

Protecting your information is something we take seriously. We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

These measures include secure data transmission protocols, restricted access controls so only authorized personnel can view your information, and regular review of our data handling practices.

While we make every effort to protect your information, no method of transmission over the internet or method of electronic storage is one hundred percent secure. We encourage you to avoid sharing sensitive financial information through email and to contact us directly by phone if you have concerns about the security of your data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we take steps to securely delete or anonymize it.

Our website uses cookies — small text files stored on your device — to help us understand how visitors interact with our site. Cookies allow us to recognize returning visitors, remember preferences, and gather aggregate data about site usage.

The types of cookies we use include:

• Essential cookies that are necessary for the website to function properly
• Analytics cookies that help us understand which pages are visited and how users navigate the site
• Preference cookies that allow the site to remember choices you have made

Most web browsers allow you to control or disable cookies through browser settings. However, disabling cookies may affect certain functionality on our website. We do not use cookies to collect personally identifiable information without your knowledge.

We may also use standard analytics tools that collect aggregated, anonymous data about site traffic and user behavior. This data cannot be used to identify you personally and is used solely to improve the website experience.

You have certain rights regarding your personal information that we hold. These rights may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to legal retention obligations
• The right to opt out of receiving marketing or promotional communications from us at any time
• The right to request that we limit how we use your data in certain circumstances

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and will confirm the steps taken in response.

Please note that certain rights may be subject to limitations based on our legal obligations, the nature of our services, or other applicable circumstances. We will always explain clearly if we are unable to fulfill a particular request and why.

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, we welcome you to get in touch with us directly. We are committed to addressing your privacy inquiries promptly and transparently.

You can reach us by email at [email protected], by phone at +1 (229) 201-7752, or by visiting our contact page at efarhome.com/contact.

Our mailing address is: 14101 Panama City Beach Parkway, 3rd Floor, Panama City Beach, FL 32413.

We take every privacy concern seriously and will do our best to resolve any issues in a way that is fair and in keeping with the commitments outlined in this policy.